Buying partSmart is straightforward. You receive an Order Form setting out the specifics — the number of users and locations, the subscription term, pricing and any onboarding included. By signing it you accept our terms and conditions, which are contained in the Master Service Agreement (MSA). The Order Form and the MSA together form the whole agreement; nothing on this website changes them.
Ask for the current MSA and a sample Order Form at sales@partsmart.org.
Stock levels, parts, jobs, customers, suppliers, quotations and invoices you put into partSmart belong to you. We process them only to run the service for you, as described in our Privacy Policy. On termination you can export your data, and we delete it after the retention period in the MSA. We do not sell customer data and we do not use it to train models.
We aim for the service to be available at all times but do not guarantee it; planned maintenance is notified in advance where practical. The app is built to keep working offline and to reconcile when a connection returns, but the device remains your responsibility. Our liability is limited as set out in the MSA and, to the extent permitted by law, excludes indirect and consequential loss.
partSmart, its software, design and the partSmart name and logo are owned by partSmart Ltd. The subscription grants a licence to use the service; it transfers no ownership. Product names and images of parts shown in the app remain the property of their respective manufacturers and are used to identify stock.
These terms and the MSA are governed by the laws of Ireland, and the Irish courts have exclusive jurisdiction over any dispute arising from them.
